We recommend updating the firmware for your machine. If Yes, then the printer and driver are working correctly. Attempt to print a document or a test page. Refer to: Recommended Settings to Resolve Constant Network Connectivity LossĦ. For other firewalls, refer to the manufacturer's instructions. A firewall or security application may be blocking your machine's communication. Your computer must be on the same network as the Brother machine. Check for these common causes of failure and try again: If you receive: "Additional Port Information Required", your computer isn't communicating with your machine. If you receive: "Completing the Add Standard TCP/IP Printer Port Wizard", click Finish. Don't change the text in the "Printer Name or IP Address field".
In the Port Name field, modify the auto-filled name by adding a letter to the end. If you receive: "A port with that name already exists.", click OK and do the following: Type the Brother machine's IP address as the Printer Name or IP Address. On the Standard TCP/IP Printer Port Wizard, click Next. If the Add Port option is grayed out, log in with admin rights.į. If the Brother printer isn't listed, go to step 9. Open the Printer Properties from within the Printers folder. If No, connect your machine to your wireless network. computer/other network device = 192.168.1. A valid IP address is one that is in the same range as other devices on your network (e.g. Typically, the first three sets of numbers are the same and the last number is different. Two devices on the network can't have the same IP address. Network Ranges: Most home network IP addresses are formatted similar to: or 10., but can vary based on your router manufacturer or custom network structure. How to tell if the IP Address is not valid: An IP address that is NOT valid is all zeroes (000.000.000.000), an APIPA address in the format of on a network that uses a router or access point (Infrastructure), or an address within an incorrect range for your network (see below). Does the IP address appear to be valid for your network? Find your Brother machine's IP address on the report. Check the machine's display for any error message and clear it.Ĥ. Make sure that there is paper in the tray. If USB - Refer to: Unable to print from a computerĢ. How is your machine connected to your computer? The length of time is based on your specific model and settings. Deep Sleep mode uses less power than Sleep mode. If the machine is in Sleep mode and does not receive any jobs for certain length of time, the machine will automatically enter Deep Sleep mode.
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